The first phase of this project was spent deep-diving into the available data to understand what we could potentially build. During that time, we also conducted multiple discovery sessions with the planners to learn what they were looking for, what data they used, and how they got what they needed with the current system. Based on these discovery sessions, we constructed a workflow that helped to consolidate our and stakeholders’ understanding of the workload involved with shortage planning. We then designed three concepts that helped the planners achieve their same desired outcome and tested them for which fit their model of shortage reporting the best.
Throughout the development phase of this project, we continued testing the prototypes with the planners and other stakeholders to ensure we were meeting both user and the business needs